Business proCare - Network & Systems Maintenance
Your IT service provider makes money when your systems are down.
Let’s face it, your current IT Service Provider profits when your systems are down –
even though you are paying them to maintain your network. We operate with a
different set of values. Our clients enjoy a fixed monthly fee that never fluctuates
regardless of how many service calls or problems. We can only profit when our
customers do not face IT disasters. Thus, out of necessity, we must go that extra
mile to proactively manage, secure and improve your computers and network to keep IT disasters
at bay.
Introducing InfoBit System’s Business proCare - a proactive IT monitoring and maintenance service that, coupled with industry’s best practices minimizes technical problems your business encounters - leading to lower downtime and minimum technical support costs, and resulting in higher end-user productivity.
Stop worrying about your technology and gain the peace of mind you deserve!
How It Works
At the heart of our service is a powerful remote monitoring and preventive mainte- nance platform. Purely from a business perspective, remote monitoring is an effi- ciency booster. When something goes wrong on the network, your internal IT staff — if you have one — no longer has to troubleshoot on site. This will avoid wasting large chunks of time examining server after server, desktop after desktop to identify the problem.
Monitored remotely around the clock, problem identification is simpler, more intuitive and truly automated. The information is collected in real-time, it is then transmitted to the remote console, which immediately sends notification of the exact issue to the technician. Thus, less time spent, less productivity lost, less money down the drain.
Additionally, the data collected by remote monitoring agents provides an abundance of information that can be used to improve your IT infrastructure.
Coupled with our 24/7 live help desk, proactive security management, software maintenance, and automatic issue remediation, you can rest assured your IT infrastructure is in good hands. Our model is about providing top-notch IT services so you can focus on your core business without distraction.
Here is How InfoBit Systems' Business proCare Will Benefit You:
- » Predictable costs - a fixed monthly rate, regardless of service call volume
- » Enhanced productivity - with less downtime and stress
- » Quality service - US-based help desk available 24x7x365 days a year
- » Protect your business - around the clock network and server monitoring
- » Save money - save at least $2,400/desktop according to latest Gartner study*
- » Focus on growing your business - while we take care of your technology!
*According to a recent study by Gartner, a well-managed PC can be 42% less expensive to keep than an unmanaged one:
» Total Cost of Ownership of an unmanaged PC over 4 years: $5,867
» Total Cost of Ownership of a managed PC over 4 years: $3,413
» Cost savings of a managed PC over 4 years: $2,454
Source: Gartner, Inc: Desktop Total Cost of Ownership / ID#: G00153705.